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Return Policy

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Return Policy

Return Policy

  • Up to 60 days from purchase to return for credit/refund/exchange
  • Call 800-525-0107 for Return Authorization Number (RMA#)
  • Return parts in clean, new and original condition for full credit (no credit can be issued for freight, shipping or special handling charges)

No returns on special order items.

  • Be sure to insure the shipment for it’s full value in case of damage/loss and make sure it is packaged correctly to prevent shipping damage
  • Clearly write the RMA # on the outside of the box.
  • Send your return to: 

LKQ Western Truck Parts.

9090 Brighton Road, Henderson CO 80640

Warranty 

  1. Outlaw Customs/ LKQ Western Truck Parts agrees to repair or replace any goods determined to be defective in material or workmanship within 30 days from the date of invoice, provided written notice is given immediately upon discovery of such defect and the defective goods are promptly returned to the place of shipment, all carrying charges prepaid. This shall not apply to any goods which have been altered, subject to misuse, negligence or accident.
  2. Guarantee does not include breakdown or malfunction due to the installation or usage not in accordance with the Company’s directives, external causes, careless installation and maintenance. Guarantee does not include damage and malfunctions due to normal wearing. This warranty does not cover anything outside of the items described above like consequential damages from loss of use, loss of Time, inconvenience, transportation expenses, expenses for travel, lodging, fuel, lost revenue and loss or damage to personal property. Freight expenses are the responsibility of the customer.
  3. Many Items are subject to Manufacturer Warranty Only.
  4. Outlaw Customs/ LKQ Western Truck Parts,. has no warranties that the goods are merchantable or fit for any particular purpose and there are no other warranties expressed or implied which extend beyond the description on the face hereof. In no event will the company be liable for special, indirect or consequential damages or loss of vehicle, cargo or profits.

Customer service facts, pricing, specifications

  • Order - On-line at www.outlawcustomshd.com or Call 1-800-525-0107
  • Terms - We accept Mastercard, Visa, Discover, American Express
  • Shipping - Most orders are shipped 24 to 48 hours after they are received. Special ordered product will ship as soon as product is available.
  • Pricing - Pricing and Specifications shown in this catalog and on our web sites are subject to change without notice.
  • Freight - Prices are F.O.B origin at our Henderson Colorado Location. 
  • Freight Damage - It is the Customer’s responsibility to inspect all products upon receiving before signing any paperwork from the freight carrier. All damaged product must be noted on the freight bill.  Please note it is the customer’s responsibility to inspect for concealed damage before the freight carrier leaves your facility. If you do receive damaged product, please notify freight company immediately; then notify us immediately at our customer service number below.